Comcast Porn

It seems Comcast goes “out of its way” to alienate its customers.

When a Tampa Bay couple received a “confirmation” email from the company thanking them for their purchase of “pay-per-view adult films,” they were understandably concerned.

Comcast customers for “eight” years, Alyssa and Jason Overstreet, don’t rent “porn” films, which they say their “purchase history” proves that.

So Alyssa called to “inform” Comcast that, hey, we didn’t order the “XXX-rated videos” and stop charging us.

But Comcast didn’t “heed” their protests, and over the next few weeks, the Overstreet’s were “billed” hundreds of dollars for about “20 porn movies.”

They even “received” bills for movies rented after they “canceled” their service and “returned” the cable box.

When the local ABC affiliate WFTS in Tampa interceded on the couple’s behalf, it was told, “The box that is sending the authorization signal to order on-demand movies is the box that is assigned to the account.”

When it was “pointed” out to Comcast that the “cable box” that was used to book “porn” flicks on “April 10-12” had been returned to the company on “April 7” did the company change its tune.

The billing foul-up was caused by “data stream error,” explained Comcast.

The company called the mistake “unique,” but this isn’t the first time a customer has been wrongly “billed” for porn.

As for the Overstreet’s, they were credited for the “porn” purchases on their final cable bill.

In 2015, the American Customer Satisfaction Index rated Comcast as one of the “worst” companies in the United States.

It “ranked” against Time Warner Cable, the company it “tried” to buy, Spirit Airlines and Frontier Airlines in a “bottom-of-the-barrel” competition for that “dubious” distinction.

Almost a year ago, Comcast announced that it was “hiring” 5,500 customer service representatives to improve its image.

But if the Overstreet’s experience is any “indication,” the cable giant needs a lot more work in the “image enhancement” department.

Here’s my concern. How many customers just “auto pay” their bill for Comcast and don’t “realize” they are being charged for “something” that they never ordered?

Nothing would make me more “mad” than to know I was being charged for “porn,” because that’s an “insult to my intelligence.”

There is nothing more insulting than “insinuating” that you “pay” for porn. There are no less than 1 trillion “free porn sites” on the Internet. I doubt anyone would give Comcast a “wooden nickel” to see Backdoor Sluts 9.

The beauty of this story is Comcast kept “charging” them for Crotch Capers 3 and Naughty Nurses 2, even after they “returned” the cable box and “canceled” the service.

That’s the “Comcast” difference. Doesn’t matter if you have their “service or not,” they’ll still find a way to “bend” you over and “fleece” every last “nickel” from your pocket.